Refund policy

Returns & Cancellations

Corked or Flawed Wine

We may replace or refund any bottle determined to be corked or flawed. We may ask you to return the unfinished portion of the original bottle for evaluation and replacement.

Legal Restrictions on Returns

By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are unable to accept returns for wine damaged due to weather during shipment or wine ordered in error or if your package is returned due to the inability to secure an adult signature, shipping charges are non-refundable.

How to Arrange a Return

Please email cheers@crushclubwines.com to arrange the return of corked or flawed product. Once the wine is received, we will offer either a replacement shipment or a gift card in the amount of the cost of the wine, less shipping and handling. Refunds are issued only for corked or flawed products.

Re-shipping Fees

If a shipment is returned to us due to unsuccessful delivery, a re-shipping fee equal to the original shipping cost will be charged to the customer.